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Why are we different ?

We provide discerning travelers with an unparalleled experience, where every aspect of their stay is meticulously curated to perfection. With a deep-rooted commitment to delivering exceptional service and exceeding expectations, we aim to create cherished memories for our esteemed guests.

Our story

The company was founded on the idea of providing personalised concierge services to luxury villa guests, as we noticed a lack of this service in the market. Our goal is to offer unique experiences and organise events around the island, with a focus on ensuring the satisfaction of our guests. We strive to provide exceptional service and create unforgettable memories for our clients. Our dedication to delivering high-quality, personalized experiences sets us apart in the industry, and we are committed to continuously improving and expanding our services to meet the evolving needs of our guests.

four brass skeleton keys
four brass skeleton keys

Our mission

Our mission is to curate extraordinary experiences for guests staying in villas in Mauritius, transforming their stay into an unforgettable journey of luxury, exclusivity, and indulgence. We strive to exceed expectations by delivering impeccable service, personalized attention, and a seamless blend of local culture, natural beauty, and refined elegance. Through our meticulous planning and attention to detail, we aim to create cherished memories that will last a lifetime.

Our vision

Our vision is to be the premier luxury concierge service for villa guests in Mauritius, renowned for our exceptional craftsmanship in creating bespoke experiences that surpass all expectations. We aspire to be the trusted partner for discerning travelers seeking unrivaled comfort, sophistication, and cultural immersion. By continuously innovating and anticipating the evolving needs of our clients, we aim to set new standards of excellence in luxury hospitality, showcasing the unique allure of Mauritius while fostering a profound connection between our guests and the island's enchanting wonders.

Our team

Our strength lies in our individuality. The team strives to bring in the best talent in hospitality and find the best partners on the island.

Mathieu Emmanuel
Founder & Director
Kathleen Bisasur
Operation Manager
Morgan Virginie
Assistant Manager
I had the opportunity to study in the prestigious hospitality school EHL where I graduated with a Bachelor in International Hospitality Management.
I had the chance to work in various destinations around the world such as Paris, Hoi An and Dubai and in different hospitality references as Four Seasons, Jumeirah and Mgallery. I came back to Mauritius to use the skills and the knowledge that I acquired to craft unique experiences for my guests in paradise... Oh sorry, Mauritius.
I have been working in the tourism industry in Mauritius for more then 20 years. What I love about this industry is the interactions that you have with people daily. always worked in tourism and have always enjoyed the contact with people.
Over the years, I've built up an extensive network and when I was presented with this opportunity at Keytolé, I saw it as a chance to put my network and experience to good use in an innovative new vision of concierge services.
I am a 25-year-old professional with a deep passion for the hospitality and tourism sectors. Armed with a bachelor's degree in International Hotel management from Vatel, I've embraced the dynamic world where these two domains intersect.

Having worked in the hospitality sector in France and in Mauritius, I developed my skills but also managed to understand the intricacies within the industry. Interacting with people and creating memorable experiences is at the core of what drives me.

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KEYTOLE LTD

Beau Bassin, Mauritius

+230 5854 7424 // hello@keytole.com

All prices are displayed in MUR